Legal

Refund & Cancellation Policy

Effective July 21, 2026

Website visitors

Browsing this website and booking a free consultation do not involve a charge from Systemified, so there is nothing to refund.

Paid services

Refund and cancellation terms for paid website, online-presence, support, and workflow services are set out in the written agreement or invoice accepted before work begins.

Before work starts

If paid work is cancelled before it begins, any refund will follow the written agreement and may exclude non-refundable payment fees, reserved time, and third-party costs already committed.

After work starts

Payments covering completed work, reserved time, research, design, setup, purchased services, or delivered stages are generally not refundable. If a scope allows milestone cancellation, charges already earned remain due.

Delivery concerns

If you believe agreed work was not delivered, contact us promptly with the specific concern. We will review the written scope and first try to correct a verified issue. Any credit or refund is limited to the undelivered portion where appropriate.

Third-party charges

Domains, hosting, platforms, booking tools, software, advertising, and other outside-provider charges are controlled by those providers and follow their own cancellation and refund rules.

Processing

Approved refunds are returned to the original payment method when practical. Bank or payment-provider processing times are outside our control.

Contact

Refund or cancellation questions may be sent to hello@systemified.com.